Return policy

Warranty and defective products

The products purchased through the website www.adtecno.com are subject to the regulations, as applicable, of Legislative Decree 2.2.2002 n. 24 (Official Gazette no. 57, 8.3.2002) on sales contracts and guarantees concerning consumer goods and, to the extent not contemplated therein, with the specific provisions on the subject by the Civil Code. - Any product malfunction must be reported within ten (10) days of receipt of the goods.

The written report must be attached by the customer at the time of returning the defective product. - The product, even if defective, must, at the time of return, be complete with packaging and all accessories and any documentation received by the customer at the time of purchase in order to be replaced.

The return of the product without the original packaging, accessories and any documentation referred to above prevents ADTECNO.com from replacing the product itself. - The costs of returning the goods to the sender remain the responsibility of the customer.

Right of withdrawal

Purchases made on the website www.adtecno.com are governed by the Italian law on mail order sales. If you have made a mistake in your order and you have received an item you did not want, you have 14 days from the delivery date to exercise the right of withdrawal, or the possibility of returning the product. We will accept without hesitation the return of any item, as long as it is in perfect condition, reimbursing the full amount (except for packaging and shipping costs, as required by Italian law).

Return address

Specialist Tecnology s.r.l. Via Denmark 36 / A, 90146 Palermo (PA)

Jurisdiction and competent court

This contract will be governed by Italian law. For any dispute relating to the validity, interpretation or execution of the same contract, the territorial jurisdiction is of the judge of the place of residence or domicile of the consumer, if located in the territory of the State.